This page will familiarize you with some of the important and useful areas of the myKW website. You can log into myKW at mykw.kw.com and follow along with the videos.

Among other things, this page and the videos in it will cover...
  • Changing your myKW login and KW email passwords
  • Listing syndication with the KWLS
  • Where to find answers with KWConnect
  • Where to find KW logos
  • Where to get business cards
  • Where to find the Market Center Intranet and Training Calendar
  • How to set up your KW Agent Whitepages Profile
  • Office resources available to you: wi-fi, printers, voicemail, etc.

Table of Contents

Click these links to quickly go to the topic you would like to view. 
If you are a new agent...
Please watch each of the videos on this page and write down any questions that you have. When you are comfortable with the myKW website, you can move on to the Introduction to eEdge page. 

Technology Tab

​Change Password
This is where you can change your myKW password. Should you forget your password, you can request a password reset link here. You can have the reset link sent to your email address on file, or to the Market Center Administrator who can then make your change for you.

​KW Email
  • Sign Up
    Your requested KW.com email address will be set up for you as part of the onboarding process.  You will receive your email in a text and email as part of that process. 
  • Reset Password or Update Forwarding
    You can view, modify, or stop your email forwarding settings here (although it is recommended that you edit this directly within your KW.com email account here). You can also synchronize your KW.com email password with your myKW password, or manually change your KW.com email password here should you forget it.

Home Tab
KWLS
The Keller Williams Listing System is Keller Williams' own listing syndication system. Because it independent from the local MLS, agents can use the KWLS to brand their listings (add the agent's contact information and photo, as well as add branded virtual tours) which is forbidden by the local MLS. The KWLS's syndication will override the local MLS so that agent-branded listings will go out to sites like Trulia, Zillow, and even other real estate companies' websites.

Listings in the KWLS are also used to generate greensheets (the paperwork agents use to get paid).

Agents will typically enter their listings into the local MLS first, then within 24 to 72 hours, the MLS listing will appear in the KWLS where it can be branded or used to generate a greensheet.
  • Enter or Edit Listings
    Here you can view your listings that have come in from the MLS, enter listings into the KWLS manually, or edit listings.
​KW Luxury
KW Luxury is a division of Keller Williams Realty that agents may join. KW Luxury provides agents with specialized branding options and an additional luxury website. Any agent is more than welcome to sell homes $500,000 and up without luxury branding, but for agents who wish to specialize in this area, joining the KW Luxury division is recommended.

Education Tab

KWConnect
KWConnect is an important resource for new agents. Essentially, it is the encyclopedia for Keller Williams. You will hear many "Kellerisms" as a new agent, and KWConnect will help you understand them. Click the Agents link at the top of the KWConnect page to find an index of resources about eEdge, eAgentC, the KWLS, Greensheets, and more. Use the search box at the top of the KWConnect page to search for terms that you come across and want to learn more about.

Marketing Tab

​Standards & Identity
The Standards & Identity page provides rules and guidelines for using Keller Williams logos, the REALTOR® trade name, printed material, yard signs, and more.

​Logos & Graphics
This page includes generic Keller Williams Realty logos for web and print use. Click here to go to a download page for our logos. 
​Color Matching
On this page, you can find official Keller Williams colors in Pantone and CMYK values for print, and Hex and RGB values for web use. If you're a having material (such as business cards or a vehicle wrap) professionally printed, you can provide a copy of this page to your printing company.

Social Media
You'll find basic, introductory information about Facebook, Twitter, LinkedIn, and even backgrounds for your Twitter profile on this page.

Resources Tab

Vendor Search
This page lists Keller Williams-approved vendors for various products. You can design and order your business cards from a variety of printing companies by selecting Printed Materials & Print Advertising from drop-down box on the page.

KW Wellness
KW Wellness is a program within the company that helps to keep our agents healthy and well. On this page, you can find the link to the KW Wellness Benefits Marketplace, a service provided that helps agents find affordable health insurance programs. 
Welcome New Associates
This page brings together some of the more useful pages from around the myKW website into one place.
Online 411
The 4-1-1 is a goal management tool that stands for 4 weeks, 1 month, 1 year. The Online 411 is basically an 8.5"x11" sheet of paper that starts from the bottom with your weekly business and personal goals for the 4 weeks in the month. Those goals should build you up to middle section—your goals for the current month. Finally, you monthly goals should build you up toward your "Big Rocks"—your yearly goals.

The Online 411 will keep track of the goals you enter into it and complete. Any goals not completed for the month will be carried over to the next month.

Market Center Intranet and Training Calendar

myMarket Center Intranet
The Market Center Intranet is an important and popular place for agents. Think of it like an online bulletin board just for our office. Agents can post their listings, open houses, plumbers/painters/inspectors needed, etc. Staff can also post announcements for the office here. Most posts will also be sent to agents' email as well as appearing here. Every morning, you will receive the Daily Digest in your email, which summarizes the posts for the previous day, and gives you a schedule for the next few upcoming training sessions.

You can click the red +Add Post button to add a post. You can adjust what notifications you receive in your email, and how often you receive the Daily Digest here.

KW Whitepages Profile

Whitepages Profile
If you look under your (possibly blank) photo in the upper-left corner of myKW, you may see a Profile Completeness bar, and it is likely only 26% full. One of the first things you want to do as a new agent is get your Whitepages Profile up to at least 90% complete.

Your Whitepages Profile is what agents will see when they are looking for referral agents through myKW. Your profile contains some personal info, your office info, a bio, social media links, your areas served, your referral commission, your slogan, and more.

Be careful that you do not enter private, personal information (such as your home address in the Address field). Enter your office address there. The information you enter into your Whitepage Profile is publicly viewable on the KW.com website by clients looking for agents.
KW.com Agent Profile
Your KW.com Agent Profile is, in a sense, your third website (along with your eEdge and eAgentC websites). It is the public face of your Whitepages Profile. Your KW.com Agent Profile provides a subset of your Whitepages Profile information to be viewable and searchable by the public on the KW.com website (although it can be hidden if you wish).

Since your Agent Profile pulls information from your Whitepages Profile, any changes you make to your Whitepages Profile will be instantly changed for your KW.com Agent Profile as well.

Along with the information and social media links you enter into your Whitepages profile, your Agent Profile will also show your listings so that clients can make offers on them when viewing your profile on the KW.com website. It is important that your Whitepages Profile is professional and as complete as possible.

Office Resources

The following technology resources are available to you as an agent with our office:
​Resource Computers
Computers in the Tech Room, Conference Rooms, and Tech Bar are available for you to use. All computers have access to Internet and printers, but only the two along the far wall in the Tech Room have access to Microsoft Publisher. 

Office Printers
The Konica Minolta Bizhub C454e and C554e printers/scanner/copiers in the back hall and Tech Room are available for agents to use. Agents will need to use their Printer PIN (same as door code) to print or copy. The first 500 black and white copies/prints are free; after that they are $.06/page. Color copies are $.30/page. Print and copy charges will be added to the agent's monthly office bill. The office's Resource Room computers are already set up to print to the Resource Room printers, and agents will need to enter their printer PIN for each print. Agents will need to drop off their personal computers with the Technology Coordinator for about 10 minutes to set up the printers on their own computers.

Office Wi-Fi
Wi-fi is available throughout the office. There is one protected network, Keller Williams Wireless, which is available for agents to use.  You will need to get the network key from the Technology Coordinator or staff member to join either network. Access to the Internet and office printers is available on the computers in the Tech Room or along the Tech Bar. 
​Office Voicemail
Each agent is given an office phone number and voicemail box within our office phone system. It is up to you whether you use your office voicemail or your own. Since most smartphones now support visual voicemail, it is recommended that you use your own phone's voicemail system rather than our office's more complex system.

Our provider, Avid Phone, has a place where you can login to check your voicemail, faxes, and manage other parts of your business phone number. Click here to go to the login page. Your login username is your 10-digit phone number, and your password is the first initial of your first name and your last name (ex. Sherrie Bommarito -- password: sbommarito). Once logged in, we recommend forwarding your office number to your cell phone, which can be done by clicking the Forward To button on the front page. 


After Hours
The office is open for use by agents 24 hours a day, 7 days a week. After business hours, agents will need to enter their Door Code into the front or back door keypads to enter the office. The doors will automatically lock after entry or exit, but lights should be turned off before leaving.